Purchase system:

The purchase system is subject to the current legislation in Spain, therefore the sales operations will be understood to be carried out at the address of FLORIDITA BILBAO, SAU.

Purchases made by individuals will be subject to the payment of the Value Added Tax (VAT)

All prices shown on this website include 10% VAT.

The minimum amount to place an order at tucateringonline.net is €50 (VAT not included).

Add the items you are interested in to your shopping cart and check or complete the shipping information for the order. Once you complete the purchase order, we will receive your order on our server.

Remember that all the data you provide us is treated in a secure manner and is strictly protected.

Warranty and returns:

The user may proceed to return the product only if at the time of delivery, the product is in poor condition or does not correspond to the requested order, so we recommend reviewing the order at the exact time of delivery. delivery and at the point of delivery since due to the characteristics of the product, once delivered, returns or exchanges will not be accepted.

If either of the two aforementioned premises for the return of an item is met, the full amount of the returned item will be fully refunded once it has been verified by those responsible for tucateringonline.net.

Through the quality system implemented and the professionalism of the work team, we guarantee the quality and healthiness of the food served until the moment of delivery, always recommending that special attention be paid to the shelf life of the food served, which varies depending on the foods on offer and that the correct regeneration or presentation conditions that accompany each product are used and that can also be found on this page.

Payment methods:

You can pay for your purchases with various cards (Visa, Master Card, 4B, ERUO 6000...).

Form and Delivery Terms:

All prices (PVP) displayed in tucateringonline.net include VAT, transport, packaging and insurance in the price, for all shipments to our customers.

All orders will be delivered to their destination in a minimum period of 24 hours from the formalization of the payment.

In case you want to know the status of an order placed, you can contact the address: info@tucateringonline.net

We also put at your disposal the Customer Service telephone number: +34 646 976 298

Please provide us with the maximum amount of data to facilitate delivery (full name of the recipient, address, telephone number).

In the event of any irregularity, both in the delivery and in the condition of the product, please notify us as quickly as possible, indicating the order reference.

Data Security and Privacy:

Read our sections on Privacy Policy and Legal notice.