Responsible Data

  • Identity of the Responsible: FLORIDITA BILBAO, S.A.U.
  • Commercial name: FLORIDITA BILBAO
  • NIF/CIF: A/48-795.850
  • Address: C/ BERASTEGUI, 4 - 6º Izda. , 48001, Bilbao, BIZKAIA.
  • Email:
  • Activity: Hospitality services.
  • Registered in the Mercantile Registry of VIZCAYA, Bilbao II. Volume 3317, General Section Companies, Folio 160. Sheet 15344. Insc. 1st.

In this space, the USER will be able to find all the information related to the legal terms and conditions that define the relations between the users and us as responsible for this website. As a user, it is important that you know these terms before continuing your navigation.

FLORIDITA BILBAO, S.A.U. As the person in charge of this website, it assumes the commitment to process the information of our users and clients with full guarantees and to comply with the national and European requirements that regulate the collection and use of the personal data of our users.

This website, therefore, rigorously complies with the RGPD (REGULATION (EU) 2016/679 on data protection) and the LSSI-CE Law 34/2002, of July 11, services of the information society and electronic commerce.

General conditions of use

These General Conditions regulate the use (including mere access) of the web pages, members of the FLORIDITA BILBAO website, including the content and services made available on them. Any person who accesses the web, ("User") agrees to submit to the General Conditions in force in every moment of the portal

Personal data we collect and how we do it

Read our Privacy Policy.

Commitments and obligations of users

The User is informed, and accepts, that access to this website does not imply, in any way, the beginning of a commercial relationship with FLORIDITA BILBAO. In this way, the user agrees to use the website, its services and content without violating current legislation, good faith and public order.

Use of the website for illicit or harmful purposes, or that, in any way, may cause damage or prevent the normal functioning of the website is prohibited. Regarding the contents of this website, it is prohibited:

  • Its reproduction, distribution or modification, in whole or in part, unless authorized by its legitimate owners;
  • Any violation of the rights of the provider or of the legitimate owners;
  • Their use for commercial or advertising purposes.

In the use of the web,, the User undertakes not to carry out any conduct that could damage the image, interests and rights of FLORIDITA BILBAO or third parties or that could damage, disable or overload the portal ( or that would prevent, in any way, the normal use of the web.

However, the User must be aware that the security measures of the computer systems on the Internet are not entirely reliable and that, therefore, FLORIDITA BILBAO cannot guarantee the absence of viruses or other elements that may cause alterations in the computer systems (software and hardware) of the User or in their electronic documents and files contained therein.

Security measures

The personal data communicated by the user to FLORIDITA BILBAO may be stored in automated databases or not, whose ownership corresponds exclusively to FLORIDITA BILBAO, SAU, assuming all technical, organizational and security measures that guarantee the confidentiality, integrity and quality of the information contained therein in accordance with the provisions of current regulations on data protection.

Communication between users and FLORIDITA BILBAO uses a secure channel, and the transmitted data is encrypted thanks to https protocols, therefore, we guarantee the best security conditions so that user confidentiality is guaranteed.


FLORIDITA BILBAO, S.A.U. informs that there are claim forms available to users and customers.

The User may make claims by requesting their claim form or by sending an email to indicating their name and surnames, the service and/or product purchased and stating the reasons for your claim.

The user/buyer may notify us of the claim, either by email to: or by mail addressed to: C/ BERASTEGUI, 4 - 6º Izda. , 48001, Bilbao, BIZKAIA if you wish, the following claim form:

C/ BERASTEGUI, 4 - 6º Izda. , 48001, Bilbao, BIZKAIA. E-mail:

The service/product:
Acquired on the day:
User's name:
User's address:
User's signature (only if presented on paper):
Reason for the claim:

Conflict resolution platform

In case it may be of interest to you, to submit your claims you can also use the dispute resolution platform provided by the European Commission and which is available at the following link:

Intellectual and industrial property rights

By virtue of the provisions of articles 8 and 32.1, second paragraph, of the Intellectual Property Law, the reproduction, distribution and public communication, including the method of making them available, of all or part of the contents of this web page, for commercial purposes, in any medium and by any technical means, without the authorization of FLORIDITA BILBAO, SAU The user undertakes to respect the Intellectual and Industrial Property rights owned by FLORIDITA BILBAO, S.A.

The user knows and accepts that the entire website, containing but not limited to the text, software, content (including structure, selection, arrangement and presentation thereof), podcast, photographs, audiovisual material and graphics, is protected by trademarks, copyrights and other legitimate rights, in accordance with international treaties to which Spain is a party and other property rights and laws of Spain.

In the event that a user or a third party considers that there has been a violation of their legitimate intellectual property rights due to the introduction of certain content on the web, they must notify FLORIDITA BILBAO of said circumstance indicating:

  • Personal data of the interested party who owns the allegedly infringed rights, or indicate the representation with which he acts in the event that the claim is presented by a third party other than the interested party.
  • Indicate the contents protected by the intellectual property rights and their location on the web, the accreditation of the indicated intellectual property rights and express declaration in which the interested party is responsible for the veracity of the information provided in the notification< /li>

External Links

The web pages, provide links to other own websites and content owned from third parties such as:

  • Contents from other websites
  • Tools
  • Resources

The only object of the links is to provide the User with the possibility of accessing said links.

FLORIDITA BILBAO is not responsible in any case for the results that may be derived to the User by accessing said links.

Likewise, the user will find within this site, pages, promotions, affiliate programs that access the user's browsing habits to establish profiles. This information is always anonymous and the user is not identified.

FLORIDITA BILBAO is not responsible in any case for the results that may be derived to the User by accessing said links.

Likewise, the user will find within this site, pages, promotions, affiliate programs that access the user's browsing habits to establish profiles. This information is always anonymous and the user is not identified.

Information provided on these sponsored Sites or affiliate links is subject to the privacy policies used on those Sites and will not be subject to this privacy policy. Therefore, we highly recommend Users to carefully review the privacy policies of affiliate links.

The User who intends to establish any technical link device from his website to the portal must obtain the prior written authorization of FLORIDITA BILBAO, S.A.U. The establishment of the link does not imply in any case the existence of relations between FLORIDITA BILBAO and the owner of the site where the link is established, nor the acceptance or approval by FLORIDITA BILBAO of its contents or services

Comment Policy

Comments are allowed on our website to enrich the content and make queries.

Comments that are not related to the theme of this website, including defamation, insults, insults, personal attacks or disrespect in general towards the author or other members, will not be accepted.

Comments that contain information that is obviously misleading or false, as well as comments that contain personal information, such as, for example, private addresses or telephone numbers and that violate our data protection policy, will also be deleted.

Comments created solely for promotional purposes of a website, person or group and anything that may be considered spam in general will also be rejected.

Anonymous comments are not allowed, as well as those made by the same person with different nicknames. Those comments that try to force a debate or a position taken by another user will not be considered either.

Exclusion of guarantees and responsibilities

FLORIDITA BILBAO does not grant any guarantee nor is it responsible, in any case, for damages of any nature that could be caused by:

  • The lack of availability, maintenance and effective operation of the website, or its services and content;
  • The existence of viruses, malicious or harmful programs in the contents;
  • Illegal, negligent, fraudulent use or use contrary to this Legal Notice;
  • The lack of legality, quality, reliability, usefulness and availability of the services provided by third parties and made available to users on the website.
  • FLORIDITA BILBAO is not responsible under any circumstances for damages that may arise from the illegal or improper use of this website.

Applicable law and jurisdiction

In general, the relations between FLORIDITA BILBAO and the Users of its telematic services, present on the web, are subject to Spanish legislation and jurisdiction. The parties expressly waive the jurisdiction that may correspond to them and expressly submit to the Courts and Tribunals of Bilbao to resolve any dispute that may arise in the interpretation or execution of these contractual conditions.


In the event that any User has any questions about these Legal Conditions or any comments about the portal, please contact

This legal notice was last updated on May 22, 2018.

For any suggestion or comment, write to us at, or call us at telephone (+ 34) 944 24 90 59

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